Your Labs Are Normal, But You're Not Fine — webinar deck, 15 slides

Remedy Functional Medicine

A free training

Your labs are normal. You are not fine.

A free training for the woman who has done everything right and still wakes up exhausted.

Stacy Marie Ronquillo, NP

FNP-BCAGACNP-BCIFMCPMSCPMSN, UCLA

Remedy Functional Medicine — Portland, Oregon. About 55 minutes, plus live Q&A.

Speaker notes — 2 min

Delivery: Warm, unhurried. Do not rush the title slide — let the sentence land before you speak.

Welcome. Thank you for giving me the next hour — I know exactly how much an hour costs you right now, and I don't take it lightly.

I want to start with the sentence that brings almost every woman to my practice. She sits down, she puts a lab report on the table, and she says some version of this: my labs are normal, but I am not fine.

If that sentence is why you clicked, you're in the right room. Tonight is not a pitch and it's not a pep talk. It's an explanation. By the end you will understand why you can feel this depleted and still be told everything looks good — and what a work-up that actually looks for it involves.

One thing before we start. This is education, not medical advice. Nothing tonight diagnoses or treats anyone, and nothing replaces care from a provider who knows your history.

02The room02:00

It's 2am and you're wide awake and exhausted at the same time.

  • The 2pm crash you plan your day around
  • Words that go missing mid-sentence
  • Weight around the middle that will not move
  • Waking at 3am, wired but tired
Speaker notes — 4 min

Delivery: Slow down here. This is the validation beat — she cannot hear a plan until she feels believed. Pause after each item.

Let me describe your last six months and you tell me how close I get.

You wake up already tired. Not sleepy — depleted, like something was drained overnight. You get through the morning on coffee and momentum. Then somewhere around two o'clock the floor drops out. You have organised your entire day around that crash. You know exactly which meetings you cannot schedule at 2pm.

Your brain isn't sharp the way it used to be. You lose a word mid-sentence. You walk into a room and stand there trying to remember why. You have started writing down things you used to simply know, and quietly, that scares you more than the fatigue does.

The weight has settled around your middle and it will not move, and you are doing everything you were told. And at 3am you're lying there wide awake and exhausted at the same time, thinking: what if this is just the rest of my life?

Here is what I want you to hear before anything else. You are not imagining this. You are not being dramatic. You are not failing at something everyone else finds easy. What you are describing is a pattern, and patterns have reasons.

03Who's talking06:00

I spent a decade in trauma rooms before I started asking better questions.

Stacy Marie Ronquillo, NP — Remedy Functional Medicine, Portland

  • Double board-certified nurse practitioner — FNP-BC and AGACNP-BC
  • Master's of Nursing, UCLA
  • Institute for Functional Medicine Certified Practitioner (IFMCP)
  • Menopause Society Certified Practitioner (MSCP)
  • 18+ years in healthcare, more than a decade in Level 1 trauma ERs
Speaker notes — 3 min

Delivery: State credentials plainly and move on — she is skeptical of hype, so understatement builds more trust than emphasis.

I should tell you who's talking. I'm Stacy Marie Ronquillo. I'm a double board-certified nurse practitioner — family practice and adult-gerontology acute care. My master's is from UCLA. I'm certified through the Institute for Functional Medicine and through the Menopause Society.

I've been in healthcare more than eighteen years, and more than ten of those were in Level 1 trauma emergency rooms. I mention the ER not to impress you but because it explains how I think. In a trauma bay you are trained to find the thing that is actually wrong, fast, and you are not allowed to guess.

And I want to be straight with you about conventional medicine, because I came from inside it. The doctor who told you your labs were normal was not lazy and was probably not wrong. They were answering the question the system asked them to answer, which is: does this woman have a disease we need to name today? That is a real and important question. It is just not your question.

Your question is different. Your question is: why do I feel like this, and what would make it better? Tonight I'm going to show you why those are two different questions, and why the second one takes a different kind of visit to answer.

04Roadmap09:00

Three things I want you to leave with.

  • Why "normal" and "optimal" are not the same number
  • What a standard panel never orders in the first place
  • The order a real root-cause work-up follows — and why order matters
Speaker notes — 2 min

Delivery: Fast. This is a signpost, not a section. Fifteen seconds per bullet, then move.

Here's where we're going. Three things, and then I'll answer questions.

First: why the word normal on your lab report does not mean what you think it means — and why in range and optimal are genuinely two different numbers.

Second: what a standard panel simply never orders. Not missed, not overlooked — never ordered, because it wasn't the question being asked.

Third: the order a root-cause work-up follows. This is the part almost nobody explains, and it's the reason you can do all the right things in the wrong sequence and get nowhere.

Stay to the end and I'll tell you exactly what working with us looks like, so you can decide for yourself whether it's a fit. No pressure either way.

05Belief 1 — normal vs optimal11:00

A reference range is built to catch disease, not to tell you you're thriving.

"In range" means you don't have the disease that test screens for. It does not mean this number is working for you.

LowHigh

Reference range

Drawn wide, to catch disease. Everything inside it reports as “normal.”

Where function tends to sit

Narrower. This is what “optimal” means, and it is not the same span.

Where she often is

In range. Told she is fine. Nowhere near where she feels like herself.

Illustrative. Reference ranges vary by marker, by lab, and by individual — this shows the relationship between the two bands, not specific values.
Speaker notes — 6 min

Delivery: This is the single most important teaching beat. Walk the diagram left to right with your hand. Do not hurry it.

Let's start with the word that has been used to dismiss you: normal.

Here is what a reference range actually is. It is a statistical band drawn around a sample of the population who came in for testing. It is drawn wide, on purpose, so that it catches disease. Its job is to flag the person who needs urgent intervention today. That is a good job and it saves lives.

But look at what that means for you. That band is wide enough that you can sit near the bottom edge of it, feel genuinely terrible, and be told you are normal — because you are. Normal and thriving are not the same word. In range and optimal are not the same number.

Think about it this way. If a range runs from here to here, the person at this end and the person at this end are both told the same thing: you're fine. But they do not feel the same. One of them is comfortably in the middle of her physiology. The other is scraping the floor of a range that was never designed to describe how she feels.

This is why you can hold a piece of paper that says normal while your body is telling you something completely different. Both things are true at once. The paper answered a question about disease. Your body is asking a question about function.

And this is also where the word borderline comes from — the one you've probably heard. Borderline is a word, not a treatment. It means you are near an edge that someone drew for a different purpose, and nobody attached a plan to it.

06What gets skipped17:00

Half of this conversation was never ordered.

The problem usually isn't a misread result. It's a category that was never tested.

Typically ordered

Enough to answer: is there a disease to name today?

  • A single thyroid screening value
  • Fasting glucose
  • Basic metabolic panel
  • Complete blood count
  • A standard cholesterol panel

Typically never ordered

The categories that explain how you actually feel.

  • The full thyroid chain — conversion, transport, autoimmunity
  • Fasting insulin, and how hard your body is working to hold glucose steady
  • Iron stores rather than haemoglobin alone
  • Nutrient status your energy production depends on
  • Gut function and absorption
  • Sex hormones read against where you are in the transition
Speaker notes — 6 min

Delivery: Contrast the two columns physically — gesture left, then right. Let the asymmetry do the work.

Now the second half of the problem, and honestly this is the bigger one.

It isn't usually that a result was misread. It's that a whole category was never tested at all. A standard visit orders a standard panel. That panel is built to answer the disease question efficiently, and it does. But there are entire areas of your physiology it simply does not touch.

Take thyroid. The usual approach is a single screening value. That one value is a reasonable first look. But thyroid function is a chain — production, conversion, transport, and whether your own immune system is involved. You can have a perfectly acceptable screening number and still have a problem further down that chain, and nobody will see it, because nobody looked past step one.

Same story with blood sugar. A fasting glucose is a late signal. Your body will work very hard, for years, to keep that number looking respectable — and the work it's doing to keep it there is often exactly what you're feeling. If nobody asks how hard your body is working, the number looks fine right up until it doesn't.

Same with iron, and with the nutrient status that your energy production actually depends on. Same with what's happening in your gut, which is where a great deal of this either works or doesn't.

So when you ask what would you even find, my honest answer is: probably nothing dramatic, and that's the point. What we find is usually two or three unremarkable things sitting in the wrong place at the same time, and the interaction between them is what has been flattening you. None of them alone would earn a phone call. Together they explain your Tuesday.

07Belief 2 — you didn't fail23:00

You didn't fail the diet. The diet had no diagnosis behind it.

Fatigue, fog and a stalling metabolism are signals — not a character flaw and not a life sentence.

Speaker notes — 4 min

Delivery: This is the shame-release beat. Softer, slower, direct address. Look at the camera.

I need to say something to the part of you that thinks this is your fault.

I know about the drawer. Nearly every woman I meet has one. Magnesium, ashwagandha, collagen, melatonin, three things a podcast recommended. Half-used, all of it. And you look at that drawer and what you conclude is: I've tried everything and nothing works, so I must be the problem.

Let me offer you a different reading. Every one of those things was a generic protocol with no diagnosis behind it. You were guessing — intelligently, expensively, but guessing. Keto, Whole30, fasting, cutting wine, cutting gluten, the trainer, the ring that confirms your sleep is bad without telling you why. Each one was a reasonable guess. None of them was a plan, because a plan requires knowing what's actually going on first.

You did not fail those protocols. Those protocols were applied to you without anybody establishing what was wrong. That is not a discipline problem. That is a sequencing problem.

And I want to name the other thing, because it's usually sitting right underneath. Somewhere in the last couple of years you started to wonder whether it's in your head. It isn't. Fatigue, fog and a metabolism that has stopped responding are signals. They're your body reporting something. They are not a personality trait and they are not a life sentence.

08Belief 3 — the mechanism27:00

Four systems. And the order you address them in changes everything.

This is what we mean by root cause — not a philosophy, a sequence.

  1. 01

    Blood sugar & metabolism

    Everything downstream is negotiating with this. Unstable here means nothing else can be read fairly — and it is usually where the first wins show up.

  2. 02

    Gut & nutrient status

    Where the raw materials come from. You can eat well and still not absorb what your energy production runs on.

  3. 03

    Thyroid — the whole chain

    Production, conversion, transport, autoimmunity. Often blamed first and understood last.

  4. 04

    Sex hormones

    Deliberately fourth. Hormones are hard to read accurately while the three layers beneath them are unstable.

Speaker notes — 6 min

Delivery: The spine of the talk. Walk the four in order. Emphasise that the order is the insight, not the list.

So if the answer isn't another supplement, what is it? Let me show you how I actually think about a woman in your situation. Four systems, addressed in an order.

First, blood sugar and metabolism. This one goes first almost every time, and here's why. When your blood sugar is on a rollercoaster all day, everything downstream is negotiating with that chaos. Your energy, your mood, your sleep, your hormones. You cannot fairly assess anything else while this is unstable. It is also, frankly, where the fastest wins usually live — this is often where a woman notices the 2pm crash softening first.

Second, the gut and nutrient status. This is where the raw materials come from. You can eat a genuinely excellent diet and still not be absorbing what you need. And your energy production, your neurotransmitters, your thyroid conversion — all of it runs on nutrients you have to actually take up, not merely swallow. If this layer is compromised, supplements go in and very little comes out, which is exactly the experience of that drawer.

Third, thyroid — and I mean the whole chain, not one screening value. Production, conversion, transport, and whether autoimmunity is in the picture. Thyroid is often blamed first and understood last.

Fourth, sex hormones. Yes, you are likely in perimenopause, and perimenopause is real. But notice where it sits in my order. I put it fourth deliberately, because hormones are extremely difficult to read accurately while the three layers underneath them are unstable — and because when the first three are handled, quite a lot of what looked like a hormone problem turns out to have been something else wearing a hormone costume. What genuinely is hormonal, we then treat as hormonal, on much better information.

That's the whole idea. Root cause isn't a philosophy or a vibe. It's a sequence. And working the sequence out of order is why smart, disciplined women spend years and thousands of dollars and end up exactly where they started.

09Why the system can't33:00

This isn't a bad-doctor problem. It's a math problem.

Most practices juggle 2,000+ patients per provider. What I've just described does not fit in eleven minutes.

A standard visit

~11 min

Panel of 2,000+ patients per provider

A Remedy first visit

90 min

Panels kept intentionally small

Bars drawn to scale. The constraint is structural, not a judgement of any individual clinician.
Speaker notes — 4 min

Delivery: Do NOT let this become doctor-bashing. Stay generous about individual clinicians and hard on the structure.

I want to be careful here, because it would be easy to turn this into doctors are bad, and that's not what I believe and it isn't true.

Think about what I just walked you through — four systems, a specific order, a full history including your sleep, your cycle, your stress load, your gut, what you've already tried and how it went. Now put that inside a fifteen-minute appointment, which in practice is often eleven minutes of face time, with a provider carrying a panel of two thousand patients or more.

It does not fit. It is not a question of whether your doctor cares. A caring, brilliant clinician cannot fit that work-up into that container. The container is the problem.

So the system does the only rational thing available to it. It screens for disease, it rules out the emergency, and when it finds nothing that needs naming today, it tells you the truth as far as it goes: your labs are normal. Then it moves to the next room, because there are nineteen more people waiting.

Which means the revolving door you've experienced — the new provider every time, re-telling your whole story from the beginning, the portal message that just says normal, no action needed — none of that is a personal failure by anyone. It's the predictable output of the math.

And that matters for a practical reason. If the constraint is structural, then the fix has to be structural too. You do not solve it by finding a nicer doctor inside the same container. You solve it by changing the container.

10What a real work-up is37:00

Ninety minutes, before a single test is ordered.

The history is the diagnostic instrument. The labs confirm what a proper history already suspects.

  1. 01

    Ninety minutes of history

    When your energy actually changed and what else changed that season. Cycles, sleep, digestion, stress load — and every protocol you've already tried, including what happened when you tried it.

  2. 02

    Testing with a question attached

    Small panels, ordered because there is a specific hypothesis to confirm or rule out. Not a bigger panel because a bigger panel looks thorough.

  3. 03

    Your labs, explained in plain language

    You leave understanding your own results — not reassured, informed. Those are different things.

  4. 04

    A plan built on what we found in you

    Sequenced across the four systems, and built around your actual life rather than an ideal one.

Speaker notes — 4 min

Delivery: Concrete and unglamorous. She has been sold excitement before; specificity is what earns trust here.

So what does the other version actually look like? Let me be specific, because you've been sold vague before.

Your first visit with me is ninety minutes. Not ninety minutes of tests — ninety minutes of your history. When your energy actually changed, and what else changed in that same season. What your cycles have been doing. What your sleep does at three in the morning specifically. Your digestion. Your stress load and what happened in the year before this started. Every protocol you've already tried, and critically, what happened when you tried it — because that's diagnostic information most people throw away.

I want to be clear about why that comes first. The history is the instrument. By the time we order testing, I already have a hypothesis, and the testing is there to confirm or kill it. That's the difference between testing and fishing.

Then we test with intent. Small panels, ordered because I have a specific question, not because a bigger panel looks more thorough. I want to say this plainly since you've likely been burned: we're health-driven, not profit-driven. That means transparent pricing, and no upsells on pills or tests you don't need. If I don't have a reason to order it, I don't order it.

Then we sit down and I explain what we found in plain language, and you leave understanding your own labs. Not reassured — informed. Those are different things, and after everything you've been through you deserve the second one.

11The offer41:00

The Remedy Program — a six-month root-cause reset.

Long enough for physiology to actually change. Structured so you're never doing it alone.

The Remedy Program

A six-month root-cause reset

By application

A 90-minute first visit
Your full health history, before a single test is ordered.
Six months of visits, 30–90 minutes
Length set by what we're working on, not by a billing template.
The same provider every visit
One NP who knows your whole story. You never start over.
Direct-message access between visits
Message your provider and get a timely, helpful reply.
Small panels, transparent pricing
Health-driven, not profit-driven. No upsells on pills or tests you don't need.
Telehealth or in-clinic Portland
Telehealth across Oregon and Washington.

Get hormones, metabolism and gut working again — with an optional membership afterward for those who want ongoing partnership.

Speaker notes — 4 min

Delivery: Say it once, calmly, completely. Do not oversell and do not apologise for it. Then move to Q&A.

If tonight has described your life, here's what working together looks like.

It's called the Remedy Program. It's six months, and the goal is straightforward: get your hormones, your metabolism and your gut working again.

Six months is deliberate. It's not a number I picked to sound substantial. Physiology moves at the speed it moves. You start feeling shifts well before six months — the crash usually softens first — but building something that holds, rather than something that rebounds the moment you stop, takes about that long.

It starts with the ninety-minute first visit I described. After that, visits run thirty to ninety minutes depending on what we're working on. Same provider every single time — me. I will know your story, and you will never re-explain it from the beginning again.

Between visits you have direct-message access. Something comes up in week three, you message me and you get a timely, useful reply. You are not opening a ticket and waiting nine days for a portal message that says normal.

Small panels, transparent pricing, no upsells. And afterwards, if you want to keep going, there's an optional membership for ongoing monitoring and partnership — staying ahead of problems rather than chasing them. Optional genuinely means optional. Plenty of women finish the six months and go live their lives.

The program is by application. That isn't a marketing device — it's because panels are kept small on purpose, and because this isn't right for everyone. I'd rather tell you it's not a fit than take you on and waste your six months.

12Patient voice45:00

In their words.

Individual experiences. Results vary from person to person.

Stacy was kind, caring, compassionate and informative. She made me feel heard, respected, and that my concerns were valid. She was open to going at my pace and comfort level. I feel like I have a great partner in my health now — a feeling that had been lacking with my previous provider.
Rachael A.Patient
As the owner of a pediatric functional medicine clinic, I've referred countless moms to Stacy Marie, NP — many stuck for years, if not decades, without answers. Time and again her collaborative approach has given them breakthroughs that finally move the needle. What sets her apart is not just her expertise, but the way she teaches.
Brooke R.Pediatric functional-medicine clinic owner
Her approach to care is incredibly thorough — she never rushes, and she takes the time to truly understand her patients, both clinically and personally. Her ability to make patients feel heard, informed and supported is unmatched.
Marguerite D.W.Colleague and patient
I'm excited to get to the root of health problems rather than just masking symptoms with drugs. The access to shoot off a quick text and actually get a timely, helpful reply is amazing.
Michael I.Patient
Stacy is incredibly thorough, thoughtful, and takes the time to make you feel heard as a whole human being. I learned so much working with her and have felt empowered in my health.
Stevie S.Patient
Remedy Functional Medicine is the best practitioner clinic I've found for general health, mental health, metabolic issues, hormones, and weight loss. I've received better care here than at any clinic or clinician in the past 15 years.
Amy G.Patient
Speaker notes — 3 min

Delivery: Read two aloud at most — let the audience read the rest. Do not editorialise or add outcomes not written there.

I'd rather you hear this from patients than from me, so I'll read a couple and leave the rest up for you to read.

This is from Rachael. "Stacy was kind, caring, compassionate and informative. She made me feel heard, respected, and that my concerns were valid. She was open to going at my pace and comfort level. I feel like I have a great partner in my health now — a feeling that had been lacking with my previous provider."

And this one is from a colleague, Brooke, who owns a pediatric functional medicine clinic. "I've referred countless moms to Stacy Marie, NP — many stuck for years, if not decades, without answers. Time and again her collaborative approach has given them breakthroughs that finally move the needle."

I'll leave the others on screen. And the honest caveat that belongs with any of this: these are individual experiences. Nobody's outcome predicts yours, and I won't pretend otherwise.

13Objections48:00

The questions you're actually asking.

My labs were normal — what would you even find?
Usually two or three ordinary findings sitting in the wrong place at once, plus categories nobody had ordered yet. The value is in the pattern, not a single villain.
How is this different from what I've already tried?
Everything you've tried was a protocol with no diagnosis behind it. This is the reverse order: work-up first, then a plan built on what we found in you.
Isn't this just perimenopause I have to accept?
Perimenopause is real — and it's exactly when a targeted approach helps most. It's a transition, not a verdict.
Functional medicine feels expensive and a little out there.
Fair. Double board-certified NP, UCLA-trained, IFMCP and MSCP. Small panels, transparent pricing, and no upsells on tests you don't need.
Will you push me onto hormones or sell me supplements?
No. Hormone therapy is a tool used when it helps — it is not the plan. Same with supplements.
I don't have time for another program that won't work.
What's structurally different: six months, the same provider, direct messaging, telehealth or in-clinic Portland, and a real work-up before anyone hands you a plan.
Speaker notes — 6 min

Delivery: Answer these before they are asked. Brisk — roughly a minute each. Concede real limits honestly.

Let me answer the questions I get asked every time, including the ones people are too polite to ask out loud.

My labs were normal — what would you even find? Probably not one dramatic thing. Usually two or three ordinary findings sitting in the wrong place at once, plus a couple of categories nobody had ordered yet. The value is in the pattern, not in a single villain.

How is this different from what I've already tried? Everything you've tried was a protocol without a diagnosis behind it. This is the reverse order: work-up first, then a plan built on what we actually found in you.

Isn't this just perimenopause I have to accept? Perimenopause is real and I'm not going to talk you out of it. But it's a transition, not a verdict, and it's precisely when a targeted approach helps most. White-knuckling it for a decade is a choice, not a requirement.

Functional medicine feels expensive, and a little out there. Fair, and honestly earned by parts of my field. So: I'm a double board-certified NP, UCLA-trained, certified through the Institute for Functional Medicine and the Menopause Society. I order small panels and I price transparently. If it feels out there when we talk, trust that instinct and don't work with me.

Are you going to push me onto hormones or sell me supplements? No. Hormone therapy is a tool I use when it's the right tool, and it is not the plan. Same with supplements. If your physiology doesn't need it, you don't get sold it.

I don't have time for another program that won't work. I understand, and I'd rather you be direct with yourself about that than start something you'll abandon. What I can tell you is what makes this different structurally: same provider, direct access, telehealth or in-clinic here in Portland, and a real work-up before anyone hands you a plan.

14Qualify54:00

Is this actually you?

I'd rather you self-select out tonight than spend six months finding out.

This is for you if

  • You've been told you're fine and you know you're not
  • You want to understand the why before anyone adds a medication
  • You're done being handed protocols with nothing behind them
  • You want a partner in your health, not another eleven-minute visit

This is not for you if

  • You want a prescription tonight and no explanation
  • You're looking for a seven-day reset or a quick fix
  • You're not in a position to change anything right now
Speaker notes — 2 min

Delivery: Genuine, not a false-scarcity filter. Naming who it is NOT for is what makes the yes credible.

Before I tell you the next step, let me tell you who this is not for — because that's the more useful half.

This is not for you if you want a prescription tonight and no explanation. It's not for you if you want a seven-day reset. It isn't a quick fix and I'd be lying if I dressed it up as one.

It also isn't for you if you're not ready to change anything. I can find what's going on, and I can build the plan around your actual life rather than someone's ideal one — but I can't do the six months for you.

It is for you if you've been told you're fine and you know you're not. If you want to understand the why before anyone adds a medication. If you're done being handed protocols with nothing behind them. And if what you want is a partner in your health rather than another eleven-minute appointment.

If that's you, here's the next step.

15Close56:00

Apply for a place in the Remedy Program.

Telehealth across Oregon and Washington, or in-clinic in Portland.

  1. 01Tell me what's been happening in your own words
  2. 02I review it personally and tell you honestly whether it's a fit
  3. 03If it is, we book your 90-minute first visit
Remedy Functional Medicine

Educational content only. Nothing here diagnoses or treats any condition, and nothing replaces personalised medical care. Individual results vary. Supplements and hormone therapy are tools, not guaranteed fixes.

Speaker notes — 3 min

Delivery: One clear action. State it, give the link, then stop talking and take live questions.

The next step is an application. You tell me what's been going on in your own words — the fatigue, the fog, the weight, what you've already tried, what you're hoping changes.

I read it myself. Then I tell you honestly whether the Remedy Program is a fit. Sometimes the answer is no, and if it's no I'll tell you what I'd do in your position instead. If it is a fit, we book your ninety-minute first visit — telehealth anywhere in Oregon or Washington, or in-clinic here in Portland.

Whatever you decide about working with me, I want you to leave tonight with this one sentence, because it's the thing I most wish someone had told you three years ago. Normal is a statistical range. It was never a verdict on how you're allowed to feel.

You are not imagining this. You are not lazy and you are not broken. You have been asking a question the room you were in wasn't built to answer.

I'll stay on for questions as long as there are questions. Thank you for your time tonight — I know what it cost you.